FAQ

Before 16:00, check the delivery time for the specific Warsaw address. Same-day delivery is offered only for a supported address, available products and an open slot. It is not offered after 16:00.

Choose one of the windows shown for the specific address and order. A 3–4-hour window may be available conditionally; the delivery time confirmed before payment is binding.

We deliver flowers within Warsaw. If you are unsure whether an address is in our service area, contact us and we will confirm availability before you order.

The IFIORA team works Monday–Saturday, 10:00–17:00. Available delivery times are shown separately during checkout.

You can contact our team in two ways:

• by phone at +48 883 338 113,
• by email at info@ifiora.com.

IFIORA address: al. Polski Walczącej 30, unit U3/A, 00-712 Warsaw, Mokotów.

Order before 16:00 and check availability for the address. Same-day delivery is not offered after 16:00.

Yes. You can add a card with your own message to any order. Enter the greeting or dedication during checkout and we will include it with the flowers.

Flowers are natural and seasonal, so in exceptional cases some bouquet ingredients may be unavailable. We may replace them with flowers of a similar character, colour palette and value while preserving the style and overall appearance of the arrangement. If particular flowers are important to you, contact us before ordering.

Yes. We will be happy to prepare an arrangement for your needs and occasion. Call or email us to discuss the details, colour palette and seasonal availability.

If fulfilment has not yet begun, call us urgently at +48 883 338 113. We will try to accommodate your request, but the ability to change or cancel depends on the preparation stage. The earlier we hear from you, the better the chance that we can help.

Contact us as soon as possible. If fulfilment has not yet begun, we will try to correct the recipient details or delivery address. Have the order number and date ready so we can locate it quickly.